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WeChat Data Subject Rights Request Form

Part 1 - Overview

For an overview of data subject rights available to you please refer to the WeChat Privacy Policy. If you feel that one of the rights applies to you and you wish to exercise it please complete the form and submit it to us together with the verification documentation set out at Part 3 below.

Please ensure that you have provided all of the information requested below in English or Chinese and in a legible format, and add as much detail as possible as we will not respond to incomplete requests. If you have any questions about this form, please do not hesitate to contact us at dataprotection@wechat.com.

WeChat when used in this form refers to your data controlling entity referred to in the WeChat Privacy Policy.

Part 2 - Request Form
Please carefully enter your data. We will not be able to service your request unless the data is entered correctly.
Enter your contact information
Select one of the following for identifying your WeChat account.
Please choose which right you are exercising

Learn how to delete your account, change incorrect information on your account, or request a copy of your personal data by going here.

If you have other requests, please specify on what basis are you requesting erasure and provide as much detail as possible on your reasons for the request below:

For each option selected above, please provide as much detail as possible on your reasons for the request to assist us in determining whether you have a valid basis for erasure. Please note, however, that we may retain the personal data if there are valid grounds under law for us to do so (e.g., for the defence of legal claims or freedom of expression) but we will let you know if that is the case.

I would like to know whether WeChat processes personal data about me and to access the data WeChat holds about me and certain information about how WeChat uses it and who WeChat shares it with.

Please note that we may not provide you with certain personal data if providing it would interfere with another's rights (e.g. where providing the personal data we hold about you would reveal information about another person) or where another exemption applies. To find out more about how WeChat processes your data, be sure to check out WeChat's Privacy Policy.

Have additional questions or requests about our data access policies? Please list them here:

Please note that you can access your account to correct certain information stored on your profile here. If you believe we hold information about you that is incorrect, and you cannot correct it using the above link, please explain in detail why you believe the personal data we hold about you to be inaccurate or incomplete so that we can assess whether a correction is required.

Whilst we assess whether the personal data we hold about you is inaccurate or incomplete, you may exercise your right to restrict our processing of the applicable data (described below).

As specified in our Privacy Policy, WeChat does not share your data to third-parties without your explicit consent. If you're using a third-party service provider on WeChat (i.e. followed an Official Account, opened a Mini Program, used WeChat to log in to a third-party website or app), find out how you can deauthorize access to your data to these service providers.

Please specify your request.

Please provide us with detail as to your reasoning so that we can assess whether there is a compelling overriding interest in us continuing to process such data or we need to process it in relation to legal claims:

Please specify your request.

For each option selected above, please provide the reasons for the request below:

Please note that if we stop processing your personal data, we may use it again if there are valid grounds under data protection law for us to do so (e.g. for the defence of legal claims or for another person's protection).

Please specify your request.

Please note that you can request to port certain data held about you by WeChat here.

Please detail that company and note that we are not responsible for the security of the personal data or its processing once received by the third party:

We may not provide you with certain data if providing it would interfere with another's rights (e.g. where providing the personal data we hold about you would reveal information about another person or our trade secrets or intellectual property, or if the processing necessary for the performance of a task carried out in the public interest).

Part 3 - Verification of Data Subject
In order to validate your or the data subject on whose behalf you write to us' request, and to make sure we protection your data, we need to verify your identity. We may ask you at any point during this process to provide us with or upload additional information or documents before we assess whether or not it is appropriate to comply with your request.