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What do I do if I forgot my password for my WeChat account?
If you've forgotten your WeChat password but you've linked your mobile number, email address, QQ ID or Facebook to your WeChat, troubleshoot the problem by following the instructions below:

1. Log in via Mobile number and SMS code

    (1) Tap More Options at the bottom of the WeChat login screen.
    (2) Select Log in to Another Account.
    (3) On the Log In via Mobile Number screen, select your mobile's region code and enter the correct mobile number.
    (4) Tap Next, then tap Log in via SMS verification code.
    (5) Tap Send and you will receive a SMS verification code from WeChat. Enter the SMS code and tap Log In.

2. Log in via linked email address and retrieved password

    (1) Tap Unable to log in? at the bottom of the WeChat login screen.
    (2) Tap Email Linked, enter your linked email address, and then tap Next.
    (3) An email will be sent to your linked email address. Follow the instructions in the email to reset your password.
    (4) To log in to WeChat, tap More Options at the bottom of login page > Log in to Another Account > Other Login Options > Log in via WeChat ID/Email/QQ ID > enter your email address and new WeChat password > Log In.

3. Log in via QQ ID and QQ password

    (1) Tap More Options at the bottom of the WeChat login screen.
    (2) Select Log in to Another Account.
    (3) Tap Other Login Options > Log in via WeChat ID/Email/QQ ID .
    (4) Enter your linked QQ ID and QQ password, then tap Log In.

Note: If you have forgotten your QQ password, you can retrieve your password by visiting aq.qq.com.

4. Log in via Facebook

    (1) Tap More Options at the bottom of the WeChat login screen.
    (2) Select Log in to Another Account.
    (3) Tap Other Login Options > Log in via Facebook.
    (4) Tap Connect To Facebook, enter the mobile number or email and Facebook password, and then tap Log In.