If sign-up fails, please try signing up to WeChat again. If it fails again, please make sure you are not using a non-official version of WeChat, and that your device and network environment have not been compromised.
If a security check is still required when signing up,
tap here to provide the mobile number you want to sign-up with and screenshots of any pages relating to the sign-up failure. We will follow up with you within three working days.
Note: Verification is required when signing up to prevent people from signing up using bots and to ensure the security of WeChat's sign-up process.
