Follow the tips below to troubleshoot your issue: 

1. Try to search for emails through the mailbox built-in search function. 

2. Check the "Spam" folder of the mailbox to see whether the email from WeChat has been filed as "spam".

3. If the delay is due to network or mail server problems, please wait for several hours before checking for the email again.

If you are still unable to resolve your issue via the steps above, tap here.