1.Please confirm that you have selected the correct country code for your mobile number.
2.Ensure that the entered mobile number is correct. There is no need to enter the country code again.
3.Ensure that the provided mobile number can receive SMS messages. You can verify this by sending an SMS to your mobile number. If you do not receive the SMS, it may be due to poor network connectivity, insufficient credit, or service issues. Please resolve the relevant issues and try again after 30 minutes, or consider registering with a different phone number.
4.Check if your phone has any antivirus apps installed that may block SMS messages from unknown senders. If so, temporarily disable the blocking feature in the app before requesting another SMS verification code.
5.When retrying to obtain the code, ensure that you have tapped the "Get Verification Code" button on the interface.
6.It is recommended to enable roaming services to receive the code. Turn on “Cellular Data” (for iPhone users) or “Mobile Network > Mobile Data” (for Android users) in your settings.
7.If these solutions do not work, click
here to submit your feedback.